Although Falvey does not underwrite with clients directly, preferring to partner with quality brokers worldwide, we maintain the most stringent standards for customer service in the industry. Whether a simple inquiry or a claim of considerable magnitude, every transaction with our clients — we call them “Assureds” — is treated with the utmost attention.

Falvey’s Extranet — the portion of our website reserved and secured for clients and brokers— is one of the services we’re most proud of. Enter and gain access to a wealth of vital information: up-to-the-moment claim status, current policy details, ProTecht information, the latest industry news and loss prevention advice.

In addition, we have made it a priority to simplify service — just click the Contacts link at the top of this page and get a comprehensive, organized list of the Falvey team. One more click and you’re ready to communicate with the Falvey person most qualified to handle your concern.

Falvey clients can feel comfortable knowing that cargo underwriting is where we’ve chosen to concentrate our business. Our knowledge is the product of years of real-life experience in this one arena. It is this carefully-maintained focus that helps create the peace of mind Falvey clients enjoy.

Click here to learn about the gateway.